Expanding Voices, Expanding Change:
|
Welcoming New Team Members
|
|
|
|
| Rachael Landau
Assistant Program Manager |
|
|
From Lived Experience to Leadership
|
| Long before stepping into my role as Assistant Program Manager for NC Voices Amplified, I found myself navigating my own experiences within mental health systems. Those moments gave me a firsthand understanding of how systems impact young people and families. My lived experiences sparked a passion for peer support and showed me the value of being heard, supported, and understood by people who have walked similar paths.
Those experiences also shaped my journey into the mental health field, where I spent years providing direct services to youth and families in a variety of settings, ranging from residential and day treatment to community-based work. Through this work, I was drawn toward youth and family advocacy and developed a strong desire to support others in using their voices.
Over the past 15 years, I have built my career around that passion. I have worked alongside youth, young adults, and families not only as a professional, but also as an advocate. I am committed to ensuring their voices are not only included but truly centered as catalysts for change. I believe that those most impacted by systems should play a leading role in shaping them.
This belief has guided my work across programs and statewide initiatives aimed at creating more responsive systems of care. I understand that meaningful change does not happen in silos, but through partnership, collaboration, and authentic engagement.
Stepping into the role of Assistant Program Manager for NC Voices Amplified brought together everything that has shaped my journey, including my lived experience, professional background, and commitment to youth and family empowerment. In this role, I continue to amplify voices that are too often overlooked to ensure that youth and families not only have a seat at the table but are also valued as experts who help lead conversations and drive lasting change. I believe that together, we can reimagine systems that better reflect the voices, strengths, and leadership of youth and families. |
|
|
|
Where can I find a Peer Support Professional?
|
| Our map of Peer Support Professionals is growing by the day. Click Here to get in touch with a Peer Support Professional near you. |
|
|
|
| Kimberly Maddox
Family Training Coordinator |
|
|
| Â My journey to this work is deeply rooted in my lived experience as an adoptive mom of two children with behavioral and mental health diagnoses. Coming to North Carolina from another state, I had no idea that Family Support Partners even existed. When I was referred to an agency working within High Fidelity Wraparound, it opened my eyes and my heart to the power of peer support and strengthened my love for this work even more.
I truly believe that Certified Family Peer Specialists are essential in families’ homes and lives. They offer a familiar, trusted presence and help ensure parent and caregiver voices are heard and heard accurately. I often reflect on how impactful it would have been to have that kind of support while navigating systems for my own children. Being part of NCVA is especially meaningful to me because I get to play a role in recruiting, preparing, and encouraging more Certified Family Peer Specialists. This work never gets old. The joy of connecting with caregivers who authentically want to support and empower other families is something I can’t quite put into words and it’s why I’m so grateful to do what I do every day. |
|
|
|
What reach do our trainings have?
|
| We had 395 Registrants in 54 Counties during Quarter 2 of Fiscal Year 2026 |
| Participants from various regions across the state of North Carolina attended the trainings this year. Last quarter, we added new counties to our list of counties reached. Over the course of the lifetime of our program, we’ve reached registrants from 94 of the 100 counties in N.C. |
|
|
|
| Kate Evensen
Youth Training Coordinator |
|
|
| Joining Voices Amplified has been life-changing; being able to work in a position where I can educate youth and those working with them on the importance of their personal stories has combined everything that I’ve grown up passionate about.
Prior to joining Voices Amplified, I was an English teacher for both middle and high-school students. I truly loved teaching. My favorite part being those moments students started to see bits of themselves in the stories that we’d read. I enjoyed making my classroom a safe space for young adults to learn not only about the English language but about themselves. As I explored more about that specific side of teaching, I found myself wondering if there were roles where I could specifically work with youth in that age range to tell the stories that oftentimes they are told to keep secret or to be ashamed of. That is when I came across Voices Amplified and, truth be told, applied to nearly every open position because I was so enamored with the pride everyone had in their own lived experience.
Education is important and I enjoyed my time in the classroom but I knew that my experience growing up in foster care, processing the mental health of my biological family, learning my own diagnosis and every other aspect of my story was what was most important to me. As Youth Training Coordinator, I get to not only share bits of my story but also hear and learn from youth’s – and that is more rewarding to me than any score a student might’ve gotten on their SAT. |
|
|
|
How many people have we we trained?
|
| The third quarter set another new record in both participants and trainings offered, a testament to our shared commitment to learning and growth. We look forward to building on this success and are grateful to have you with us. |
|
|
|
| Kyle Reece
Youth Training Coordinator |
|
|
A Bigger Stage for Youth Voices
|
| Over the past few months, I’ve had the chance to bring my lived experience- both as a young person who spent time in residential care and as an advocate- to Psychiatric Residential Treatment Facilities (PRTF’s) across the country. We have partnered with the Association of Children’s Residential and Community Services (ACRC). This program provides a network of learning and support, and advocates for quality residential and community interventions for youth. In this partnership, I’ve visited and worked directly with treatment programs to elevate youth voice, strengthen peer support, and improve daily care.
Having spent time in a residential program as a youth, I know firsthand how tough residential care can be. Many young people across the world face unique challenges living in residential programs. They are separated from their families and communities for months at a time, and if they aren’t provided with the right level of care, they often feel powerless and voiceless.
In partnering with ACRC, I am visiting residential programs across the country and meeting with the youth. By talking directly with youth in care- asking what should change, what’s working, and what isn’t- we turn feedback into action. I share their insights with program leadership- so that the decisions they make reflect the people most affected.
The goal in this partnership is simple: we strive to ensure that the youth and family voice is a constant, underlying principle in these programs, not a checkbox. We are advocating for peer support to be implemented within programs and encouraging them to continue to implement youth and family involvement at all levels of care.
After meeting with countless youth and families in these programs, it has become clear to us that young people and their caregivers are eager to be heard. They want a real seat at the table- to be understood, respected, and included in shaping their own care and the experience of those who come after them.
We are seeing that these programs already offer a high standard of care and are hungry to do more. They want practical ways to embed lived experience and peer support into everyday practice, and to involve youth voice in policy, staffing, programming, and evaluation.
We know that the peer support successes we’ve seen in North Carolina show what’s possible for these programs. Implementing these practices creates better engagement, clearer communication, and services that fit the realities of young people and their families.
We have shown that when youth voice is built into systems, services become more responsive, respectful, and effective.
In these opportunities, we remind these programs that when they partner with lived-experience leaders, they strengthen what’s working and fix what isn’t.
I’m grateful to collaborate with ACRC, and I am inspired by the young people I’ve met. It is so awesome to see that so many are ready to speak up, help each other, and shape a better path forward. This is how we create sustainable change: by listening, acting, and making youth and family voice a foundation within residential programs, not an afterthought. |
|
|
|
Upcoming Training Opportunities
|
WRAP (Wellness Recovery Action Plan)
May 28, 2026
9 AM
|
Supporting Families with a Substance-Affected Loved One
June 8, 2026
11 AM
|
Family Partner 101
June 9-11, 16-17, 2026
9 AM
|
System of Care in NC From the Family Perspective
June 24, 2026
9 AM
|
|
|
Advocacy 101 Navigating Rights and Resources: A Roadmap to Understanding 504s and the IDEA
June 2, 2026
11 AM
|
Positive Parenting Program
(Triple P)
June 8, 2026
11 AM
|
Youth Support Partner 101
June 8-9, 2026
10 AM
|
Family Partner Quarterly Meeting
June 30, 2026
12 PM
|
|
|
|
Fostering Connections through Quarter 2 NCVA Trainings
|
| During Quarter 3 (January 1, 2026 – March 31, 2026), NCVA conducted a total of 19 trainings to reach 279 Participants (e.g. youth and families), provide technical assistance for the workforce, and foster systems level change. |
|
Training
|
Date
|
Number of Participants
|
|
Child and Family Team 01
|
1/7/2026
|
9
|
|
Positive Parenting Program (Triple P)
|
1/15/2026
|
22
|
|
What is Family Peer Support?
|
1/22/2026
|
12
|
|
CALM (Counseling on Access to Lethal Means)
|
1/27/2026
|
6
|
|
Family Leadership and Advocacy
|
2/12/2026
|
20
|
|
Trauma-Informed Care
|
2/18/2026
|
16
|
|
System of Care in NC From the Family Perspective
|
2/19/2026
|
13
|
|
Supporting Families with a Substance-Affected Loved One
|
2/23/2026
|
23
|
|
Youth Support Partner 101
|
3/2/2026
|
6
|
|
Advocacy 101 Navigating Rights and Resources: A Roadmap to Understanding 504s and the IDEA
|
3/4/2026
|
15
|
|
Youth Engagement Webinar
|
3/6/2026
|
16
|
|
Youth Support Partner 101
|
3/9/2026
|
15
|
|
Trauma Informed Supervision for Youth and Family Peer Support Partners
|
3/10/2026
|
18
|
|
From Challenges to Change: Advocacy in Action Part 1 Advanced
|
3/18/2026
|
12
|
|
WRAP (Wellness Recovery Action Plan)
|
3/19/2026
|
14
|
|
Family Support Partner 101
|
3/24/2026
|
12
|
|
Family Partner Quarterly Meeting
|
3/30/2026
|
33
|
|
Experiences and Support of Families of Youth with Intellectual and Developmental Disabilities (IDD) – Part I
|
3/30/2026
|
17
|
|
| Upon completion of the trainings, approximately 98.5% of the participants indicated being satisfied with the results of the trainings and shared positive feedback on the satisfaction surveys. |
Scan the QR Code above or click here to apply to be a vendor at our conference job fair!
|
|
|
|
|